Social House, Inc. has created this security and privacy statement in order to document and
communicate its commitment to doing business with the highest ethical standards and
appropriate internal controls. We respect your privacy. Information you entrust to Social House, Inc. will be handled with the greatest care, and Social House, Inc. will not use the information in ways to which you have not consented or is not required by law.
and domains, and our wholly owned subsidiaries.
Links to Other Sites – This site contains a number of links to other sites. Social House, Inc. is not
responsible for the security or privacy practices of these sites, the products or services offered by
these sites, or the content appearing at these sites. Social House, Inc. does not endorse any of
the products or services marketed at these other sites.
WEB SITE INFORMATION GATHERING
Social House, Inc. recognizes the importance of keeping the information we collect about you
confidential. We always take great care to protect what you entrust to us. Social House, Inc. is
committed to protecting the privacy of visitors to our website.
Personal Information Gathering – We do not automatically collect personally identifiable
information (PII) about our web site visitors. We may record the Internet protocol (IP) address of
the computer you are using, the browser software used, the operating systems used, and the
websites from which our visitors link directly to our site. We aggregate and use this information to
determine how many visitors we have to different pages on our web site, to detect and correct
systems problems, and to improve the usability of our web site. This information is not connected
to individual names or personal identities.
Explicit Information Gathering – You can examine our entire web site without providing any
information whatsoever. Our web site’s request-for-more-information form requires users to give
us contact information. This information is used to provide information to those who inquire
about our products and services and to handle related business matters. This information is also used to get in touch with customers when necessary. From time to time, the information gathered through this site will be used to notify you about products and services that we think will be of interest to you.
Covert Information Gathering – Our site does not covertly capture information regarding the
specific activities of any particular user. We do not have any arrangements with any other sites
to track or monitor user activities on the Web. Our site does, however, produce reports that
permit us to view your activity on our site in anonymous or aggregated form. We do not use
cookies, web bugs, or any other active content mechanism to capture or maintain information
about users without their prior consent. The only personal information that we capture has been
specifically submitted to us through the request-for-more-information form. We do not store any
persistent information on your computer.
Personal Information Usage – When you disclose personal information to us that is where it stays.
The only exception involves disclosure to the government according to normal business
practice, for instance for the collection of taxes, and according to the orders of a court, for
example responding to a subpoena or search warrant. We do not sell, rent, trade, lend, or
otherwise transfer such personal information to affiliates, subsidiaries, sister companies, holding
companies, parent companies, strategic partners, or any other organization.
Precautions For Children – Social House, Inc. does not attempt to collect personal information
from children, and we do not provide services to children. The Social House, Inc. website is not
directed to children under age 18, and we do not knowingly collect personal information from
children under age 18. If a child sends personal information to us, and this information can be
identified as originating from a child, the information will be deleted. We cannot always
determine which information originates with a user that is a child. We do not maintain
databases about children.
EMAIL LIST PRIVACY
Opt-in Email Lists – We use email lists that we have assembled from people who have
indicated they want additional information about our services. Additionally, we use email lists
that are comprised of people who have requested additional information about services
similar to those Social House, Inc. provides.
Third Party Email Lists – Social House, Inc. does not purchase email addresses and other
contact information for the purposes of marketing and selling and services.
Personal Contacts: Social House, Inc. personnel frequently give presentations at conferences
and seminars; write books, articles and newsletters; and participate in similar types of group
and individual communications. We often receive business cards as well as requests for
additional information or help with risk related issues. When we receive requests for
information or help in person, from our web site from information volunteered by our web site
visitors, or from conferences from people indicating they want more information about our
type of services, we will place these individuals on our contact list.
Email List Privacy – With the above exception, Social House, Inc. does not sell, rent or share
our email lists with any other third parties. We do not link our email lists to any other
databases. We do not store emails or individual information on our web server. All
personally identifiable information is stored on servers behind our firewall.
Compelled Disclosure – There may be times when we are required by law to disclose the
information that you have submitted. Unless we are legally prohibited to do so, we will do
our best to provide you with notice that a request for your information has been made to give
you an opportunity to object to the disclosure. If you do not challenge the disclosure request,
we may be legally required to turn over your information.
WEB SITE SECURITY
Security Measures – Our site is protected with a variety of security measures such as
change control procedures, passwords, and physical access controls. We also employ a
variety of other mechanisms to ensure that data you provide is not lost, misused, or altered
inappropriately. These controls include data confidentiality policies and regular database
Encryption Policy – Please be aware that the information you send to us in the information
request form, privacy information request form, or in an email message will not be
encrypted. Do not send any confidential information within clear text forms or email
messages. If you want to give us confidential information, please call us at the number given
at the bottom of this page.
Storage of Personally Identifiable Information (PII) – We do not store any personally
identifiable information on our web server.
Accountability – Information security personnel ensure the security of the information we
process and store.
Policies and Procedures – Social House, Inc. has internal policies and procedures to limit
access to your information to only those who have a business need to view it.
Sending Confidential Information – Website visitors must not use this site to submit
confidential information to Social House, Inc.. To arrange for the delivery of highly sensitive
information, contact Social House, Inc. directly by calling 213.935.8050 to communicate any
YOUR PERSONAL INFORMATION
Access to Personal Information – We make every effort to keep our records accurate. We
will make appropriate changes when you notify us. If you want to view, update or delete the
information we have about you in our database, please fill out our privacy information
request form. We will follow procedures to verify your identity before providing this
information to further protect your privacy.
Your Opt-In and Opt-Out Decisions
Product Information – If you would like to receive information regarding our services or
publications, please fill out our information request form.
Privacy Policies – If you have a question about our privacy practices, please fill out our
privacy information request form.
Email Lists – If you are currently on our email list and wish to be removed, please send an
email to firstname.lastname@example.org.
changes in legal and regulatory requirements, or as necessary as we upgrade or modify our
technology, applications and service offerings. We recommend you visit our site to review
our privacy policies occasionally.
Customer Information Requests – With respect to this web site, there are two options
regarding your personal information. If you wish to contact us about our products or services,
then you need to disclose your contact information so that we can service your request. If you
wish to remove your name and related information from our contact database, we will promptly
take action to comply with your request. We are pleased to process address error correction
notices and address change requests through any of the following channels:
• Sending electronic mail to email@example.com
• Sending regular mail to Social House, Inc.; 655 S. Flower Street, Suite #275; Los Angeles, CA 90017
• Calling 213.935.8050 during regular business hours 9:00am – 6:00pm PST
personal information, please use the following contact information:
Social House, Inc.
655 S. Flower Street, Suite #275
Los Angeles, CA 90017
This policy helps address the requirements of the following regulations and standards:
• OECD Fair Information Principles
• FTC Online Privacy Principles – US Federal Trade Commission
• COPPA – Children’s Online Privacy Protection Act
• ISO 27002: 15.1.4 Data protection and privacy of personal information
• Health Care: HIPAA Privacy – Final Rule, HITECH Act
• Financial Services: GLBA Act, Title V – Privacy